How to top up the balance


To use the transport pass, first you need to top up its balance. This can be done either at metro cash desks or at e-terminals located in metro station ground halls. Please note that this money cannot be charged back. 

Transport Pass with St. Petersburg Card

Transport Pass with St. Petersburg City Card

1) Press "Top up the unified e-purse" - the button on display and only after that insert the Card into the reading slot*

2) The terminal will read and display the current balance. Then, press the button "Pay"

3) Insert the required amount (both banknotes and coins) into the cash acceptor, or pay using a credit card

4) Press the button "Top up", wait for the confirmation message that the payment has been accepted and remove the Card

*Note: In case of an error message saying "service is temporarily unavailable", try again after several minutes, use another terminal, or ask the cashier to help you.